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NUIX AND RINGTAIL SUPPORT AND TRAINING

COMPETITION AND MARKETS AUTHORITY Published 7 Apr 2020 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£210,600
Statuscomplete
Category (CPV) 48000000
RegionLondon
Deadline28 Aug 2019
Contract start24 Sept 2019
Contract end23 Sept 2021
Procedureselective
SME suitableYes
OCIDocds-b5fd17-dcaec803-cee4-4fc8-bef9-87d8ec36f124

Award

SupplierValueDateStatus
Softcat plc £210,600 10 Sept 2019 active

description

We require a supplier to work collaboratively within the CMA across IT colleagues and DFIS to provide an integrated and expert support solution for NUIX, Ringtail and Nimbus. The key outcomes include:

  • Embed the correct processes and workflows for us to maximise usage of our Licenses and have a flexible support package to assist CMA users through this transition period of understanding the new environment.
  • Support Nuix Case Management Strategy and Tactics.
  • Provide proactive Nuix Monitoring.
  • Provide Cloud Infrastructure Support.
  • Proactively promote Knowledge Transfer to the IT and DFIS teams.
  • Development of Customized Training Courses (number and focus to be agreed).
  • Training Delivery and hosting/ updating on Nimbus LMS.
  • Ongoing proactive Nuix Infrastructure (on-prem + cloud) Performance Optimisation Testing and Support.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
7 Apr 2020 Award (award) · 3a0d6685-0121-4de3-a0e6-6a006854184c-353398

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