NUIX AND RINGTAIL SUPPORT AND TRAINING
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £210,600 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | London |
| Deadline | 28 Aug 2019 |
| Contract start | 24 Sept 2019 |
| Contract end | 23 Sept 2021 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-dcaec803-cee4-4fc8-bef9-87d8ec36f124 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat plc | £210,600 | 10 Sept 2019 | active |
description
We require a supplier to work collaboratively within the CMA across IT colleagues and DFIS to provide an integrated and expert support solution for NUIX, Ringtail and Nimbus. The key outcomes include:
- Embed the correct processes and workflows for us to maximise usage of our Licenses and have a flexible support package to assist CMA users through this transition period of understanding the new environment.
- Support Nuix Case Management Strategy and Tactics.
- Provide proactive Nuix Monitoring.
- Provide Cloud Infrastructure Support.
- Proactively promote Knowledge Transfer to the IT and DFIS teams.
- Development of Customized Training Courses (number and focus to be agreed).
- Training Delivery and hosting/ updating on Nimbus LMS.
- Ongoing proactive Nuix Infrastructure (on-prem + cloud) Performance Optimisation Testing and Support.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Apr 2020 | Award (award) | · | 3a0d6685-0121-4de3-a0e6-6a006854184c-353398 |
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source
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