Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
key details
| Value | £100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73000000 +2 more |
| Deadline | 30 Jul 2021 |
| Contract start | 5 Sept 2021 |
| Contract end | 30 Nov 2021 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-dc1f6bdd-958b-4c04-8936-936c09c0e83d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Gate One Ltd | £150,000 | 24 Aug 2021 | active |
description
Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.
documents
- https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=be92d9dd-55e5-eb11-810d-005056b64545&projectStepId=c092d9dd-55e5-eb11-810d-005056b64545 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/2fc1218e-babe-4e30-a6b1-4b62fbf2d5ae , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/8d921e05-62a2-4910-8352-b17defa2c1ef , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Nov 2021 | Award (award) | · | 7000c65e-58c8-45ae-b2ef-3b112380b1cc-484055 |
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source
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