CYP-MH Crisis Telephone Lines Training - Health Education England

NHS Health Education England (HEE - the Commissioner) are commencing a tender for the provision for Children and Young People (CYP) Mental Health Crisis Telephone Lines Training.

Health Education England (HEE) will be looking for a provider to build upon the successful pilot delivered in 2021-2022 to address the needs of NHS Crisis Mental Healthcare staff through CYP crisis telephone training. This training programme will equip the workforce with the skills, knowledge, and confidence to be able to respond effectively to the particular needs of children and young people, and/or their parents and carers, presenting in crisis via the telephone.

The procurement exercise will support in identifying a suitable provider to develop and deliver, building on lessons learnt from the initial pilot, foundation level training to improve staff confidence in handling distressing calls from CYP presenting in mental health crisis, or their parents/carers communicating on their behalf.

This is an exciting opportunity to support Health Education England with this provision.

The maximum financial envelope for this procurement exercise is £300,000 (+Vat) £100,000 per year (+Vat). The contract period will be up until 31st March 2023, with the option to extend by up to a further two (2) years (1+1) subject to annual review and available budget.

The deadline for submission of completed ITT submissions is 3rd October 2022 at 12:00pm (midday).

Late submissions will not be accepted therefore, please submit in good time prior to the deadline date and time. All communications should be made via the messaging function on the e-Tendering portal during the tender exercise.

The Contracting Authority requests that all communications are channelled through the e-portal system and not with the Contracting Authority itself other than as expressly permitted within this ITT.

To express interest and access the Tender Documentation please use the link below and view live opportunities: (Project C101341) https://health-family-contract-search.secure.force.com/?SearchType=Projects

Should Bidders have any queries, or are having problems using the portal, they should contact the Helpdesk on: Phone: 0800 9956035 or E-mail: support-health@atamis.co.uk