Technology Requirements: Lot 1 - Business Telephony and Contact Centre; Lot 2 - Customer Relationship Managament and Mobile Technology
key details
| Value | £600,000 |
|---|---|
| Status | cancelled |
| Category (CPV) | 30200000 +3 more |
| Deadline | 18 Jan 2017 |
| Contract start | 1 Aug 2017 |
| Contract end | 31 Jul 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-ccf275f3-4b54-4d87-9c60-aa9e9c89671e |
description
Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.
Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at https://hanover.bravosolution.co.uk
documents
- https://hanover.bravosolution.co.uk/web/login.shtml , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/2f513562-23e8-4bd5-8ace-b7eda6845708 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/64496d10-75b7-4f29-8ab4-b4c1ab04af05 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Dec 2016 | Tender cancelled (tenderCancellation) | · | 64496d10-75b7-4f29-8ab4-b4c1ab04af05-121488 |
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source
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