Expressions of Interest for Clinical Navigation Hub service in Leicester, Leicestershire & Rutland

Leicester, Leicestershire and Rutland (LLR) Clinical Commissioning Groups (CCG's) wish to publish their intent with regards to the following service: Clinical Navigation Hub Service procurement.

The CCG's intent and purpose of this PIN is to make the market aware of the service and seek expressions of interest from providers that can deliver this service. The CCG's are interested to hear from providers in the market for this service.

The LLR Clinical Navigation Hub service will offer those who need it access to a wide range of advice, assessment, care, signposting and information and support from a range of clinicians, both experienced generalists and specialists either via the telephone or referrals to face to face services, for example the Home Visiting Service. It is envisaged that this will be a personalised advice, triage and onward referral service that is responsive to people's urgent health needs when they are referred to the (CNH) following a call to the NHS 111 service which gives advice to health professionals in the community to provide clinical advice and support to decision making and admissions avoidance effort.

The contract value for 2017/18 is circa £2.8m per annum, activity reported during this period was an average of 6884 cases per month and 2048 calls per month. The current staffing model is GP led, however commissioners intend to remodel to a hybrid model consisting of both GPs and nurses with an aim to reduce the current contract value. Commissioners wish to offer a contract for a period of five years plus an option to extend for a further two years, commencing from October 2018. The Commissioners would like the service to start being delivered on the 1st October 2018.

Should providers wish to lodge an interest the CCG is issuing an OJEU PIN notice coincidentally with this notice. Interested providers are guided to complete and submit a Pre-Qualification Questionnaire (PQQ_449), to be completed and submitted via the Midlands and Lancashire (MLCSU) eProcurement portal by the stated deadline.