Provision of a Customer Portal and Customer Relationship Management System
key details
| Value | £420,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | Yorkshire and the Humber |
| Deadline | 25 Nov 2016 |
| Contract start | 1 Apr 2018 |
| Contract end | 31 Mar 2025 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c4bd4579-a288-40de-8f41-87820a6c9e7b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Oracle Corporation UK Ltd | £420,000 | 17 Feb 2017 | active |
description
The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Feb 2017 | Award (award) | · | 91ae7b52-d589-42d4-a499-9ade6dace852-131148 |
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source
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