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FTP Forecast Modelling Tool

FINANCIAL SERVICES COMPENSATION SCHEME LIMITED Published 18 Nov 2016 Contracts Finder

key details

Value£145,833
Statuscomplete
Category (CPV) 72590000
RegionLondon
Deadline1 Sept 2015
Contract start1 Sept 2015
Contract end20 Aug 2018
SME suitableNo
OCIDocds-b5fd17-c1758218-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Altius Consulting Ltd £145,833 16 Aug 2015 active

description

The FSCS is looking for a supplier to provide Incident Priority support for its financial system.

The scope of the services provided under this SOW includes:

Provision of a managed service support for the Hyperion Budgeting and Planning solution that includes:
oITIL based service delivery and management
Service Management
Request Management
Incident Management
Problem Management
Change Management
Release Management
oDisaster recovery support
oPerforming all administrative processes and procedures that are set out in the BAU documentation provided as part of transition to production (as referenced in Appendix C) that we have authority to deliver, and other similar activities apart from those not specified as out of scope.
oMinor enhancements to functionality (where 2 days or less per month) (e.g. minor logic changes, report changes, task list amendments)

First line support to user community

Provision of a service delivery team
Monthly service reporting
Time and materials support for incremental application development and enhancement

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
9 Sept 2015 Award (award) · ocds-b5fd17-c1758218-adc8-11e6-9901-0019b9f3037b-73640-fscs269

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source

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