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RFQ for the Provision of Maintenance Agreements for Council Equipment

Halton Borough Council Published 20 Jul 2018 Contracts Finder

key details

Value£3,000
Statusactive
Category (CPV) 30000000 +1 more
RegionNorth West
Deadline3 Aug 2018
Contract start1 Sept 2018
Contract end31 Aug 2020
Procedureopen
SME suitableYes
OCIDocds-b5fd17-b18714e2-39de-4325-9fb0-abb48d48e9bb

description

Halton Borough Councils are seeking quotes from appropriately qualified and experienced suppliers to provide a maintenance service, initially for equipment within the Record Management Unit (RMU) but with the option to extend to other areas with the same/similar equipment.

The Council's current requirement for maintenance is for 4 Fujitsu Production Scanners, which are heavily used daily and all need to be operational. The Council currently utilises 2 x Zebra ZXP Series 3 Printers used by Central Admin for Identification Card Printing, the Council are also requesting maintenance costs for these devices, although there is no guarantee they will be included in the contract.

The proposed maintenance Must include but not be limited to:-

-Onsite/Offsite Support
-Support Availability for fault reporting and engineer callout within office hours (Monday-Friday 9am - 5.30pm)
-Fault Categorisation, including call logging and tracking
-Agreed Service Levels
-Parts and labour warranty

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
20 Jul 2018 Tender (tender) · fcab8761-de4e-45dd-b81b-f8230d77a65a-230133

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