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My MCA - Online, Role Based Access, Customer Portal (Discovery and Alpha)

MCA - Maritime and Coastguard Agency Published 15 Jul 2022 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£284,420
Statuscomplete
Category (CPV) 72000000
Deadline11 Mar 2022
Contract start23 May 2022
Contract end26 Sept 2022
Procedureselective
SME suitableYes
OCIDocds-b5fd17-9fe1817e-e4e1-43cf-a301-517581e3162f

Award

SupplierValueDateStatus
HELASTEL LIMITED £284,420 22 May 2022 active

description

My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services (UKMS) customers to access information relevant to them and access online services through a single point of entry.

UKMS is procuring the services of a third-party supplier to carry out expert led Discovery work, to provide MCA with extensive user research (Internal and external) as well as providing expert technical advice which will inform MCA on how to approach the introduction of My MCA. A critical component of My MCA is 'role based access' and because of it's link with several internal systems, and the complexity of introducing such technology, a concept 'alpha' is also in scope to demonstrate user journeys and various technical solutions.

This procurement was under the Digital Outcomes and Specialists 5 framework.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
15 Jul 2022 Award (award) · ab5ada0f-fc12-4c6e-bbdb-c5489eae509f-554983

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