Provision of Service Desk Software for West Midlands Fire Service
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £309,840 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | West Midlands |
| Deadline | 1 May 2025 |
| Contract start | 14 May 2025 |
| Contract end | 13 May 2028 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-97875248-d244-460d-a2a0-0eaff2e3ef08 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc | £309,840 | 30 Apr 2025 | active |
description
Provision of FreshWorks ITSM Service Desk Software for West Midlands Fire Service
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Jul 2025 | Award update (awardUpdate) | · | db07010f-07b1-48cb-9d4d-abda61d47798-853617 |
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source
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