Customer Strategy Delivery Partner
key details
| Value | £298,015 |
|---|---|
| Status | complete |
| Category (CPV) | 72224000 |
| Deadline | 16 Dec 2021 |
| Contract start | 1 Feb 2022 |
| Contract end | 31 Oct 2022 |
| SME suitable | No |
| OCID | ocds-b5fd17-9577d4c7-05d6-4c38-8eb0-ffed7fae27e8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| 31ten Consulting Ltd | £298,015 | 26 Jan 2022 | active |
description
The Customer Fulfillment Programme is one of the key priorities in the transformation programme with the appointment of a delivery partner vital in supporting the Council to deliver significant savings. With the aim to significantly redesign and reimagine these services so they; better meet resident needs; are digital by default and are; as efficient as possible in line with the borough's wider vision for Transformation.
A mini-competition was held under Lot 1 - Business Services of the ESPO 664_21 Consultancy Services framework.
The contract award is for a 9 month duration.
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source
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