East of England Crisis Text Support Service
key details
| Value | £2,400,000 |
|---|---|
| Status | active |
| Category (CPV) | 85323000 |
| Region | East of England |
| Deadline | 13 Oct 2025 |
| Contract start | 23 Feb 2026 |
| Contract end | 30 Mar 2028 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-94338f97-cc1e-4e46-8278-a0bb3023fcc3 |
description
The East of England NHS Collaborative Procurement Hub ("EoECPH"), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the "Authority") is seeking to appoint a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.
The Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.
Additional information:
To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.
Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk
documents
- https://www.contractsfinder.service.gov.uk/Notice/0e6dc36d-fc70-4521-b80a-12796dc7a41e , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Sept 2025 | Tender (tender) | · | 0e6dc36d-fc70-4521-b80a-12796dc7a41e-863329 |
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source
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