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DWP Synergy Programme Intelligent Client Function Design Partner

Department for Work and Pensions Published 3 Sept 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£972,062
Statuscomplete
Category (CPV) 79410000
Deadline23 Feb 2023
Contract start27 Feb 2023
Contract end30 Sept 2023
Procedureselective
SME suitableNo
OCIDocds-b5fd17-8dde1c00-5e9a-44d4-8bf8-f1005bf44eb6

Award

SupplierValueDateStatus
KPMG LLP £972,062 24 Feb 2023 active

description

Brief Description: DWP, as the lead contracting authority for the Synergy Programme, is looking to appoint an Intelligent Client Function Design Partner. The creation of a centralised Intelligent Client Function is central to the Programme Success. The goal is that this will be a high performing user centric organisation, skilled with the right culture, structure, governance, resources, culture, and capabilities to partner with customer departments to deliver easy to use services, freeing up colleagues' time to focus on the moments that matter.

Using the expertise of the Intelligent Client Function Design Partner in Organisational Design, the Synergy ICF will work with the four customer departments and stakeholders to ensure the delivery of best in class, VfM (Value for Money) shared HR (Human Resources) and Finance services which meet the needs of service users. The ICF will eventually provide services to the four customer departments and manage contracts with both the BPS (Business Process Services) provider and the technology partners.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
7 Mar 2023 Award (award) · 40a868b7-74d6-4c26-9670-3367d80aa5ea-621973
3 Sept 2024 Award update (awardUpdate) · 40a868b7-74d6-4c26-9670-3367d80aa5ea-782291

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