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Unified Communications

CHARNWOOD BOROUGH COUNCIL Published 20 Dec 2016 Contracts Finder

key details

Value£393,110
Statuscomplete
Category (CPV) 32550000
RegionEast Midlands
Deadline28 Sept 2016
Contract start31 Jan 2017
Contract end31 Jan 2022
SME suitableYes
OCIDocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02

Award

SupplierValueDateStatus
4Net Technologies Limited £393,110 25 Nov 2016 active

description

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot10 for Integrated Communication

Integrated telephony solution for all Charnwood staff, remote workers and Contact Centre staff.

The solution covers;

  • connectivity services SIP trunks, DDIs, including resilient connections
  • Inbound and call routing services, including all telephony call centre services
  • call recording and analysis
  • provision of IP handsets
  • mobile twinning for remote workers
  • cloud hosted service which include administration of the phone system
  • fully managed infrastructure

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
20 Dec 2016 Award update (awardUpdate) · bb8f6b1c-3042-4092-bbee-031073cfbe75-121969

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