Integrated Payment Solution
key details
| Value | £2,015,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | South West |
| Deadline | 9 Nov 2022 |
| Contract start | 1 Dec 2022 |
| Contract end | 31 Mar 2026 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £2,015,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Access Paysuite | £590,000 | 29 Oct 2025 | active |
| Capita Business Services Limited | £2,015,000 | 23 Nov 2022 | active |
description
Pay360 Integrated payment solution to handle customer payments and manage the income collected by the council. An integrated payment solution provides a number of customer-facing channels to enable the customer to make their payment as efficiently as possible and is underpinned by an Income Management database. This includes an automated/Interactive Touch \r Tone telephone service, an internet payments module and a front end for officers to process mail order/telephone and non-electronic payments.
Additional information:
This contract was awarded through the KCS Managed Services for Business Solutions Framework (Y20023).
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Nov 2022 | Award (award) | · | 4911c386-3fee-4ba8-90b4-fcd06a25536b-594587 |
| 22 Dec 2025 | Award (award) | · | 1ee66a2b-7272-45f4-94e5-e8bfa986ad33-876964 |
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source
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