GB-St Helens: Provision of 'person centred' IT training for tenants in sheltered accommodation

Torus Foundation is seeking to appoint a single service provider to enter into a Contract for the provision of 'person centred' IT training for tenants in sheltered accommodation.

The scope of the contract is to:

• Engage tenants aged 55 and over who live in sheltered and extra care accommodation in a 'person centred' and flexible IT training programme. The training should be practical and delivered in a very accessible way. The focus should be on what you can do with IT and the digital world rather than the technical aspects of IT.
• The training sessions should be enjoyable and engaging with many practical examples and applications. Training should aim to improve the efficacy of this group of tenants with regard to using the digital world.
• Carry out an IT skills confidence and needs assessments with tenants.
• Liaise with Torus Foundation and the Torus IT team to gain a thorough understanding of the IT infrastructure within the accommodation.
• Design an IT skills programme designed to help tenants gain entry level skills with the facility to enable tenants to progress onto further training. This training must be flexible to allow for tenants to get the skills and confidence that they need. A structured rigid programme may not suit older tenants.
• Recruit, train and retain volunteer digital champions in each sheltered scheme to support IT

learning and the ongoing experience of the digital world.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.