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CNS PTAC Digital Contact Centre Implementation

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Published 25 Nov 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£120,000
Statuscomplete
Category (CPV) 72222000 +2 more
RegionSouth West
Deadline14 Jan 2024
Contract start15 Jan 2024
Contract end30 Apr 2024
Procedureselective
SME suitableYes
OCIDocds-b5fd17-4a5d43ba-1095-4854-883b-ba2b857340de

Award

SupplierValueDateStatus
Monstarlab UK Limited £120,000 26 Mar 2024 active

description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for consultancy to support the digital implementation of the Patient Transport Advice Centre (PTAC) contact centre, delivered by Care Navigation Services (CNS), to Monstarlab UK Limited. This requirement has been procured via Crown Commercial Services (CCS) G-Cloud 13 Framework Agreement (RM1557.13), Lot 3: Cloud Support.

documents

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notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
15 Mar 2021 Tender (tender) · 9267365c-a491-4f43-b7e5-59c07632ec05-420257
3 May 2024 Award (award) · db45e297-378f-4d37-ae09-f78a7bf281e9-744766
25 Nov 2024 Award update (awardUpdate) · db45e297-378f-4d37-ae09-f78a7bf281e9-805517

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source

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