The Provision of a Customer Satisfaction Measurement and Reporting Solution
key details
| Value | £3,735,250 |
|---|---|
| Status | complete |
| Category (CPV) | 71355000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland |
| Deadline | 23 Jan 2023 |
| Contract start | 30 Mar 2023 |
| Contract end | 31 Jan 2026 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-72293d35-d222-46d1-b391-ee6d80862835 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| KPMG LLP | £3,735,250 | 26 Mar 2023 | active |
description
Crown Commercial Service (CCS) is seeking proposals for a single expert partner who has the capability and expertise to design, implement, deliver and embed a new customer and supplier satisfaction measurement, surveying and reporting solution for CCS.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Apr 2023 | Award (award) | · | d6872c3c-9762-4b84-a7f9-5d00bb062984-636267 |
| 13 Feb 2025 | Award update (awardUpdate) | · | d6872c3c-9762-4b84-a7f9-5d00bb062984-818004 |
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source
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