Housing Management Software System

Housing Management Software System

Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice.

Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis

The initial contract term will be for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years as stated in the ITT documents. Estimated contract spend is between £910,000 and £1,175,000 across the initial 7 year contract term and between £1,175,000 and £1,625,000 across the potential total 10 year contract term.

Full details relating to the Services are provided in the tender documents. To participate, Suppliers will need to Register as a Supplier with ProContract www.supplyingthesouthwest.org.uk then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com.

Tender clarifications to be submitted via Messaging in ProContract tender portal, by 21st November 2022, 1200 hrs UK Local time. The Council's responses to these clarification questions will be issued periodically on the ProContract tender portal.

Tender Responses are required to be submitted no later than 07/12/2022, 1400 hrs UK Local time via ProContract tender portal https://www.supplyingthesouthwest.org.uk/

Please note that this project has been advertised on Find a Tender Service (FTS)/Contracts Finder/ other web portals, However, Supplying the South West Portal, https://www.supplyingthesouthwest.org.uk/ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN638249.

No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.