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Request for Quotation for the Provision of Instrumentation Servicing

DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS Published 17 Apr 2015 Contracts Finder

key details

Value£68,000
Statusactive
Category (CPV) 50800000
RegionEast of England
Deadline27 Apr 2015
Contract start1 May 2015
Contract end30 Apr 2016
Procedureopen
SME suitableYes
OCIDocds-b5fd17-501c0e07-adc8-11e6-9901-0019b9f3037b

description

Requirements:

The service contract is to cover all instruments listed under Lot 1 and Lot 2 in Annex 1 and must include:

1.Maintenance service to include annual on-site Preventive Maintenance for instruments stipulated as “YES” in column “Option 1 PM” of Lot 1 and Lot 2
2.On-site repair services, including
2.1Unlimited on-site troubleshooting and repair visits (including travel and labour)
2.2Parts required for repair
2.3Consumables/supplies required for repair, including liners, seals, tubing assemblies, lamps and multipliers
2.4Response time as specified in Lot 1 and Lot 2. Where two days response time is stipulated, this refers to the expectation that, in the event of a breakdown, an engineer would be available for on-site repair within 2 working days of the call being logged.
3.Other services:
3.1Hardware and software telephone support
3.2Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.
3.3Added benefits such as instrument module exchange with identical one of similar age to speed up repairs, paperless service reports, etc…

Some of the instruments listed under Lot 1 are planned to be decommissioned over the next 24 months, and tenderer are asked to provide an approach in terms of contract amendment/pricing in such occurrences.

Suppliers can submit quotations for one of both of the specified Lots.

Location of equipment to be under the service agreement:

Cefas Lowestoft laboratory

Full details can be found in the attached RFQ - please read before submission

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
17 Apr 2015 Tender (tender) · ocds-b5fd17-501c0e07-adc8-11e6-9901-0019b9f3037b-62813-mpm-pb-cefas-lowestoft

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