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CPT_24_44 - ServiceNow enhanced support

National Audit Office Published 4 Jul 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£828,000
Statuscomplete
Category (CPV) 30200000
Deadline1 Feb 2025
Contract start1 Jul 2025
Contract end30 Jun 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf

Award

SupplierValueDateStatus
Mozaic Services Ltd £504,000 10 Jun 2025 active

description

National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14.

Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security.

This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29.

Value of contract for the potential four year term is £1,008,000.00 gross.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
4 Jul 2025 Award (award) · b771a63c-bbac-48f1-a051-1538c78fbd64-852864

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