Provision of a Cloud Based Contact Centre Solution
key details
| Value | £2,056,225 |
|---|---|
| Status | complete |
| Category (CPV) | 31000000 +2 more |
| Deadline | 20 Jun 2025 |
| Contract start | 8 Sept 2025 |
| Contract end | 29 Sept 2028 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-3c52e6a6-4db1-4569-9513-d3d6a5fe66e7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Specialist Computer Centres | £2,056,225 | 4 Sept 2025 | active |
description
Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015).
Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date)
Initial contract end date:- 29/09/2028
- x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Sept 2025 | Award (award) | · | c03ea5ba-0bf1-4aa6-9087-fd9edf4c06f7-863080 |
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source
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