19-150 Provision of Stage 2 Independent Investigating Officers and Stage 3 Panellists and Chair.

The scope of this contract is for the provision of Stage 2 Independent Investigating Officers and Stage 3 Panellists and Chair Service in relation to complaints which are subject to consideration in line with the Local Authority's statutory duties under The Children Act 1989 Representations Procedure (England) Regulations 2006.

It is anticipated that the contract will commence on 1 October 2020 and will run for a period of 1 year 6 months (18 months) making the expiry date 31 March 2022. The contract will have an option to extend by up to a further 3 years in any combination of extension periods e.g. a further three years in one extension, two years and then a further year's extension etc. This will be dependent on the offers available at contract reviews. Extension is at the sole discretion of the Council making the latest possible end date 31 March 2025 .

Please note the following Important Dates.

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• a)Deadline for receipt of tender clarifications 23/03/2020
• b)Tender Return Date 06/04//2020 Noon
• c)Contract Commencement 01/10/2020

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The tender documents are available from https://www.yortender.co.uk with reference DN463519. For support with registration on the YORtender website or if you are having difficulties accessing the documents through YORtender, please contact the YORtender helpdesk on 0330 005 0352 or ProContractSuppliers@proactis.com

All correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept accurate and up to date. Failure to do so could result in a communication failure and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and tender timescales will not be extended.

Technical Issues - If you experience technical issues surrounding the use of the YORtender system you should log a call with the system provider (ensuring you leave a contact phone number) at http://proactis.kayako.com/procontractv3/Cor/Default/Index

Alternative you can contact the helpdesk at; email: ProContractSuppliers@proactis.com; phone: 0330 005 0352. (Important note: the phone option must only be used in critical / time sensitive situations requiring resolution within 60 minutes).