Voice of the Customer Research Platform procurement
key details
| Value | £100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48517000 +2 more |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland |
| Deadline | 29 Mar 2021 |
| Contract start | 1 Apr 2021 |
| Contract end | 31 Mar 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-2fb5f470-684d-4880-836d-76346aa71d67 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Qualtrics, LLC | £100,000 | 30 Mar 2021 | active |
description
The Authority is seeking approval to procure a SaaS Customer Experience Platform to measure and research customer satisfaction for the services we operate
Additional information: Redacted Award Letter and Call-Off Contract attached.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 May 2021 | Award (award) | · | cb226da1-c2fe-4a9b-b166-75c2910ea99b-438940 |
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source
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