Future Contact Centre Implementation & Support Services
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £2,211,725 |
|---|---|
| Status | complete |
| Category (CPV) | 72200000 +1 more |
| Deadline | 14 Dec 2020 |
| Contract start | 8 Jan 2021 |
| Contract end | 7 Jan 2025 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-27f85a9e-81cf-4426-b4b5-700274cd8d8a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| MISSION LABS LIMITED | £2,211,725 | 7 Jan 2021 | active |
description
Implementation and support services for a new Cloud Contact Centre in support of FCDO's global operations.
2+1+1 year Call-off Contract awarded under G-Cloud 12
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Jan 2021 | Award (award) | · | a0057f35-9662-4858-abb2-697dddc0a56d-404952 |
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source
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