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For the provision of Visitor and Customer Tracking Research Services 2021 - AWARD

Lee Valley Regional Park Authority Published 15 Apr 2021 Contracts Finder

key details

Value£9,000
Statuscomplete
Category (CPV) 92000000
RegionLondon
Deadline26 Jan 2021
Contract start1 Apr 2021
Contract end31 Mar 2024
Procedureopen
SME suitableYes
OCIDocds-b5fd17-271a39f0-faad-4691-ac74-d1040b3bcbed

Award

SupplierValueDateStatus
Feedback Market Research Ltd £45,810 8 Mar 2021 active

description

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.

Lee Valley Regional Park Authority' objectives are:

  • To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year
  • To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage.
  • Identify any issues or areas of improvement that customers have with any of our facilities or services
  • Provide summary reporting of research findings to operational managers

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
15 Apr 2021 Award update (awardUpdate) · 23c2b6d2-e9dc-4414-be05-340a8468bc41-428770

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source

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