Risk and Safety Communications Project - Early Market Engagement and RFI

Risk and safety communication is a critical part of the Medicines Healthcare products Regulatory Agency (MHRA)'s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications via appropriate channels to relevant audiences to support patient safety and public health.

The MHRA's current risk and safety communication approaches have been in place for many years, and while there have been some enhancements over time, this is the first major strategy review we have undertaken to help inform the future of risk and safety communications work across the MHRA.

The MHRA needs to reach as many HCPs as possible, across all four nations in the UK, and across all sectors of health and care.

The objective of any proposed procurement competition(s) will be to award a contract to one or more suppliers who can deliver the services of facilitating communication with an up-to-date, actively maintained, UK-wide list/database of healthcare professionals and relevant administrative staff (may also include other organisation representatives), to enable the MHRA to issue information in a timely and quick manner to a very large audience. We would be looking for demonstrable experience and success at conducting similar projects or communications campaigns.

The MHRA is conducting this early market engagement activity to explore potential solutions that could meet the requirements set out in our brief for delivery by one or more suppliers (numbers and approach to be agreed).

This engagement is also intended to alert interested organisations/potential suppliers to our project and provide the opportunity to gain an understanding of and comment on our proposed requirements, as well as to gauge and garner market interest.

This early market engagement activity does not form part of a formal procurement process.

For further information, please go onto our e-procurement portal/system Atamis (https://health-family.force.com/s/Welcome) to see the full Brief and RFI document ref C302172.