Enhanced customer service training
key details
| Value | £200,000 |
|---|---|
| Status | active |
| Category (CPV) | 80000000 +3 more |
| Region | London |
| Deadline | 16 May 2019 |
| Contract start | 17 Jun 2019 |
| Contract end | 31 May 2021 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-21f8c9ce-bdf7-4147-b2f7-ea0975a67ebc |
description
The Financial Ombudsman Service has a requirement for 2 training providers to support the delivery of enhanced customer service training initiatives. The primary focus will be for call handling training; with further requirements for other customer service related training e.g. persuading and influencing. These events may be delivered as standalone workshops, or part of a development programme at our London and Coventry locations.
documents
- https://procurement.financial-ombudsman.org.uk , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/3ba883e2-2630-471b-9f41-afefaf1cc833 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Apr 2019 | Tender (tender) | · | 3ba883e2-2630-471b-9f41-afefaf1cc833-286264 |
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source
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