Case Management System, Complaints & Feedback, Freedom of Information Requests (FOI's), Subject Access Requests (SARs) and Councillor/MP Enquiries
key details
| Value | £500,000 |
|---|---|
| Status | active |
| Category (CPV) | 48000000 |
| Region | South West |
| Deadline | 8 Oct 2018 |
| Contract start | 1 May 2019 |
| Contract end | 30 Apr 2022 |
| SME suitable | No |
| OCID | ocds-b5fd17-1faed54e-4b0b-4236-8676-28df50feb1ab |
description
In recognition of more types of complaints and enquiries needing to be captured. Bristol City Council have appraised and determined that the most efficient option is to scope a new service from the ground up, to not only support their current requirements, but deliver a resultant future proofed contract able to cater for changes to technology whilst ensuring future releases and developments can seamlessly interoperate with other relevant Bristol City Council IT systems
documents
- http://procontract.due-north.com/Login/ , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/82af14ae-ba73-451e-8b6e-a3fa5b0e49d9 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Sept 2018 | Tender (tender) | · | 82af14ae-ba73-451e-8b6e-a3fa5b0e49d9-239708 |
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source
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