Vodafone Storm Contact Centre Solution
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £2,656,744 |
|---|---|
| Status | complete |
| Category (CPV) | 48510000 +1 more |
| Deadline | 11 Jan 2021 |
| Contract start | 1 Feb 2021 |
| Contract end | 31 Mar 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0b022711-6a59-4c96-8132-d582bb44bb6e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Vodafone Ltd | £2,656,744 | 15 Jan 2021 | active |
description
Award Notice - Vodafone Ltd, Contact Centre Services (CCaaS) from 1 February 2021 until 31 March 2022 with a one year optional extension until 31 March 2023.
Other Defra Group Bodies who are recipients of the services include the Environment Agency and the Rural Payments Agency.
Note that the highest value stated includes the value of the one year optional extension.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Aug 2021 | Award update (awardUpdate) | · | be92e8e7-fccc-49a5-a7a3-6fc2c1b7b103-464410 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.