ISOP Strategic Delivery Partner
key details
| Value | £5,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Deadline | 23 Jan 2026 |
| Contract start | 13 Mar 2026 |
| Contract end | 12 Mar 2028 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-072a695a-db23-4d74-96cc-93b3f9ac4ee9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Deloitte LLP | £1,920,840 | 11 Feb 2026 | active |
description
DWP Digital requires a strategic delivery partner to support the Intelligent Service Operations Programme (ISOP). This programme aims to transform DWP's digital service management by introducing intelligent automation, AI, and machine learning to improve efficiency, scalability, and citizen centric service delivery. The transformation will modernise legacy systems, reduce technical debt, and enable proactive service operations.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Mar 2026 | Award (award) | · | ed0310f8-3f7b-42d2-86d8-9f033f3de15f-889833 |
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source
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