INSS Contact Centre Licensing and Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £355,276 |
|---|---|
| Status | complete |
| Category (CPV) | 72267100 +1 more |
| Deadline | 27 Jun 2024 |
| Contract start | 1 Jul 2024 |
| Contract end | 30 Jun 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-02061d7a-143d-4155-ad6e-04d21d263fba |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Charterhouse Voice and Data Ltd T/A Symity | £355,276 | 27 Jun 2024 | active |
description
Licensing and Support for the Insolvency Service contact centre service, including software and hardware licensing, recording and retention. Support and maintenance services for above listed service lines.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Jun 2024 | Award (award) | · | 91843f06-4774-491c-911a-43d28625ee0c-762884 |
| 29 Jul 2024 | Award update (awardUpdate) | · | 91843f06-4774-491c-911a-43d28625ee0c-763260 |
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source
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