Service Design Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £160,738 |
|---|---|
| Status | complete |
| Category (CPV) | 79411000 |
| Deadline | 13 Sept 2020 |
| Contract start | 14 Sept 2020 |
| Contract end | 23 Oct 2020 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-01f9a8d4-84e9-46af-8e3d-c9eb41fb5c53 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Ernst & Young LLp | £160,738 | 8 Nov 2020 | active |
description
Provide service design support with three core objectives:
- Apply design thinking to priority backlog items
- Establish the customer experience vision for the Test and Trace Programme
- Provide recommendations on building customer experience capability
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Jan 2021 | Award (award) | · | 2e04d174-a05e-4035-8576-3130caf27a52-406234 |
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source
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