Customer Self Service Portal Solution driven by Dynamics 365
key details
| Status | active |
|---|---|
| Category (CPV) | 72000000 |
| Region | East of England |
| Deadline | 21 Jan 2019 |
| Contract start | 6 May 2019 |
| Contract end | 6 May 2022 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-00b2c57d-03b5-4a2e-97b3-2a78e96c64fc |
description
Providing customers with an advanced experience from managing their account to reporting repairs, booking appointments, tracking queries and making transactions.
We are looking for an innovative partner to continuously enhance our customer offering through technology. We aim to be available at all times to customers and colleagues and to move into the predictive service sphere, IoT and AI.
documents
- https://www.contractsfinder.service.gov.uk/Notice/c77742f8-678b-47bc-93ef-629f350ed3a7 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Letchworth-garden-city:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./J57W4MWK7Q , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 3 Dec 2018 | Tender (tender) | · | c77742f8-678b-47bc-93ef-629f350ed3a7-256717 |
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source
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