Consular Customer Satisfaction Insight - Assistance Cases
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £1,240,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Region | London |
| Deadline | 27 Oct 2023 |
| Contract start | 1 Apr 2024 |
| Contract end | 30 Jun 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-2918eede-81bd-4efb-8c57-279df5a832f7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £1,240,000 | 15 Dec 2023 | active |
description
The Authority has a requirement for continuous qualitative evaluation of Consular assistance services among recent service users. These are primarily British people who have sought our assistance around the world when they have needed help. The research will include ongoing tracking work as well as smaller, ad hoc projects throughout the year.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Feb 2024 | Award (award) | · | 92a3f80c-af15-4741-937f-dd714217f9f1-727847 |
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source
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