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UK_2022_Professional Services Business Process Outsourcing

British Council Published 20 Oct 2023 Contracts Finder

key details

Statuscomplete
Category (CPV) 66000000 +56 more
Deadline18 Jul 2022
Procedureselective
OCIDocds-h6vhtk-02fd58

Award

SupplierValueDateStatus
Tata Consultancy Services UK Limited · · active

description

The impact of the Covid-19 pandemic was felt by businesses across the globe. British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) were identified for this. These included the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services. Competitive dialogue route to procurement was followed to reach to a final selected bidder.

documents

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notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
8 Jun 2022 Contract notice (F02) Earlier regulations 015731-2022
8 Jun 2022 Tender (tender) · 6009c6a7-b8f7-4269-97b4-c63ca9c0bda2-544757
20 Oct 2023 Contract award notice (F03) Earlier regulations 031071-2023

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source

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