Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £140,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 14 May 2026 |
| Contract start | 18 Jun 2026 |
| Contract end | 30 Jun 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Telsolutions Ltd | £140,000 | 15 Jun 2026 | active |
description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre.
Award via GCA LVPS Framework RM6237
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Jun 2026 | Award (award) | · | 25114b6e-61ef-4dd0-a4ec-9cfaf370fb48-902824 |
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source
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