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Provision of Continence Products and Services

United Lincolnshire Hospitals NHS Trust Published 1 Nov 2017 Contracts Finder

key details

Value£5,000,000
Statuscomplete
Category (CPV) 85142400
RegionEast Midlands
Deadline25 Jan 2018
Contract start1 Oct 2018
Contract end30 Sept 2023
Procedureopen
SME suitableNo
OCIDocds-b5fd17-0028a255-70f5-4d58-9e97-dd59aab2b8cb

Award

SupplierValueDateStatus
Essity UK Ltd £6,500,000 4 Jul 2018 active

description

The Authority seeks a Contractor to provide a comprehensive service for the supply and delivery, of continence products to patient's homes, residential homes and in-patients at a number of facilities, including community hospitals and Authority premises.

The key objectives are:

To provide a range of products as detailed in the specification for adults and children
To provide a delivery service to meet patients' needs, wherever they reside
To provide an online ordering process / system for products, literature and samples
To provide a dedicated computerised system, providing detailed patient data and comprehensive management reports
To provide a dedicated customer care operators
To provide an data inputting service
To provide a facility outside normal office hours, which allows patients/healthcare professionals to contact the Contractor
To provide a system to track the time each call takes to be answered.
To provide a Freephone telephone number for clients and a separate number for healthcare professionals
To work to agreed Authority criteria regarding access to the service and specific product provision
Provide reminders of reassessments
To provide stationery as agreed with the Authority
Provision of free product samples to patient
Provision of free product sample kit for Authority staff

Additional information: This is a one step process through the Due North (Proactis) pro-contract portal (www.procontract.due-north.com; all required documentation must be submitted by the closing time 12:00hrs on the published date.

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
10 Jul 2018 Award update (awardUpdate) · ef689e33-bdef-4cfd-8f23-eaba7b703b7d-227693

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