Community Alarms Officer (21 December 2021) SJA

Community Alarms Officer

Rate of Pay: £10.83 per hour, Plus Shift Allowance

Hours: 28 Hours per week, Flexible to meet demands of the service (4 on 4 off rota pattern. 06:00 to 14:30hrs, 14:00 to 22:30hrs and 22:00hrs to 06:30hrs)

Location: Operations and Development Centre, Roway Lane, Oldbury

Start Date: asap until the 31 January 2022

Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

We currently have an exciting opportunity available to recruit 2 agency Community Alarms Officers

We are looking for enthusiastic individuals who possesses a good working knowledge of the community alarm service including assessing and installing telecare equipment to individuals within their own homes.

You must hold a full driving licence and able to drive the Councils fleet vehicles, both manual and automatic.

You will be required:

To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment.

To identify the type of emergency, assess the needs of the customer and initiate appropriate action to calls received on a wide range of issues, emergency, medical, social, housing, telecare and care.

To receive calls from individuals and establishments being monitored for lone worker, Telecare, Telehealth, fire, burglary, temperature control etc and action as appropriate.

To provide an out of hours answering and filtering services for the Authorities repairs and other services, deciding priority and communicate and liaise with trades operatives, contractors and standby supervisors where appropriate.

To provide emergency first aid, and lifting and handling as required

This role requires an enhanced Barring Adults DBS Check and this also falls inside of IR35

This role requires the COVID 19 Vaccine.

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.

Please note this advert is also out with our Master Vendor

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell M...

Additional information:

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Is a Recurrent Procurement Type? : No