Voice Platform
key details
| Value | £71,574 |
|---|---|
| Status | complete |
| Category (CPV) | 32552310 +2 more |
| Region | North West |
| Deadline | 5 Mar 2021 |
| Contract start | 1 Apr 2021 |
| Contract end | 31 Mar 2024 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-03180b87-2abb-48f1-8ef0-7f03003de145 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| 3CLogic. inc | £71,574 | 8 Mar 2021 | active |
description
The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Mar 2021 | Award (award) | · | daa6493a-ba4d-4e47-b5d2-156b19fe62d8-418504 |
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source
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