2324-0087-Corporate Case Management and complaints System
key details
| Value | £164,250 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 +1 more |
| Deadline | 30 May 2023 |
| Contract start | 4 Aug 2023 |
| Contract end | 3 Aug 2026 |
| Procedure | limited |
| SME suitable | No |
| OCID | ocds-b5fd17-fa00ef9f-9e2a-4977-a7fa-88a613fe6faf |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ROL SOLUTIONS LTD | £164,250 | 18 Jul 2023 | active |
description
to procure a new corporate corporate case management system, In order to deliver an effective, efficient complaints process, where risk is managed and appropriate business intelligence is available, the technology systems used to manage complaints needed definition over the long-term. It was advised that this is laid out through a series of technology architecture states, which deliver an incremental and pragmatic approach which aligns with ongoing Resident Experience work.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Nov 2023 | Award (award) | · | cd74c867-c626-4a39-91c5-de25f410ed10-703383 |
| 30 Aug 2024 | Award (award) | · | d196e494-69ef-4df3-aeae-5af4c2f3a20d-781485 |
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source
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