Crisis Café - Crawley, West Sussex

Mental Health Services

Crisis Café/Safe Space Service, Crawley (Reference 20.629)

NHS Crawley Clinical Commissioning Group NHS Horsham and Mid-Sussex Clinical Commissioning Group

Request for Information (RFI)

The Commissioner is seeking the views of Healthcare Providers for a Crisis Café Service located in Crawley, West Sussex. The anticipated value of the Service is £295K a year. The Commissioner is considering a contract period of 1 year plus an option (option of the Commissioner) to extend the contract by up to a further 12 months.

Service Aims and Objectives

The proposed model would be a partnership approach between local mental health statutory providers and local mental health 3rd sector providers making available extended out of hours provision for clinical and non-clinical support at required key times. It will provide a safe space for individuals, in central Crawley, who are experiencing mental health distress/potential crisis; to access weekday evenings 5pm-11pm and weekend daytimes and evenings; to gain one-to-one and peer support, guidance and a safe space to be supported to de-escalate the potential crisis or be assessed for appropriate services.

The development of this project will include mapping local providers delivering support on the mental health pathway, linking with other services that would also have an interface with this client group such as the police and ambulance services to co-design the service model to fit the local challenges and dynamics. This will also include service users from the outset.

The service will be modelled on the principles of the Safe Haven Crisis Café (Aldershot) in respect of co-production, co-delivery and underpinned by bespoke policy and procedures that reflect the needs of the person as opposed to each individual organisation. Mirroring the success of the Aldershot service, the project will aim to reduce mental health hospital admissions by a third by providing an alternative solution for patients and an opportunity to self-manage their condition or de-escalate their current position.

This RFI process is designed to help the Commissioner form a view of the best way to commission the service and is not the beginning of a tender exercise. A further tender advertisement will be issued as/if required.

Your feedback at this point will not have a bearing on any future Tender submissions you may wish to offer at a later date should the Commissioner undertake a procurement for this service. You will not be disadvantaged if you choose not to respond to this RFI but it will be helpful to understand your views at this early stage, so you are encouraged to respond as fully as you can.

Please complete your response and return via our eTendering Portal, https://in-tendhost.co.uk/soepscommissioning, reference: Crisis Café - Crawley NHS/SOEPS/20.629 RFI by 5pm on Monday 2nd March 2020.

Thank you for your participation - we appreciate your time and effort in completing this RFI.

Additional information: Please register on the portal in order to access the documents and submit a response to this RFI.