Research into disabled passengers' experience of 'turn-up-and-go' assistance
key details
| Value | £40,000 |
|---|---|
| Status | active |
| Category (CPV) | 79000000 |
| Deadline | 23 Jan 2017 |
| Contract start | 30 Jan 2017 |
| Contract end | 24 Apr 2017 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-1d1bd81e-624c-4adb-9f40-39131a9075e3 |
description
ORR currently has a significant knowledge gap regarding the quality of assistance to disabled passengers being provided across the rail network via the 'turn-up-and-go' scheme. We therefore require urgent primary research to provide us with evidence that industry's obligations in this area are being met and that users of turn-up-and-go are being provided with a level of service that meets their needs and expectations.
Additional information: Prospective bidders are strongly advised to register their interest on ORR's eTendering portal as early as possible to ensure they receive any further communications regarding this tender.
Please note, the closing time for submission of bids is 12:00 Noon on the 23rd of January 2017
documents
- https://www.contractsfinder.service.gov.uk/Notice/59e67689-e818-4bf5-933d-7222b87cf831 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/521233e4-8de9-454a-9852-ed97d0181727 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/553984b5-16b8-4143-8888-76052999f67b , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a3a401ef-3b59-4367-b3cf-e336e975787f , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b8ee6d14-cc02-49d5-b76e-06879fac23fa , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bc7f0d79-d96e-4bae-bcf4-596fd2511bcd , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Jan 2017 | Tender (tender) | · | 59e67689-e818-4bf5-933d-7222b87cf831-124071 |
more from OFFICE OF RAIL AND ROAD
- Fare enforcement T&Cs focus groups and call for evidence follow-up interviews · £45,890 · 6 Mar 2025
- ORR Suite of Contracts · £27,650 · 6 Mar 2025
- Fare enforcement staff research · £87,825 · 6 Mar 2025
- Strategic Regulatory Advice · £35,000 · 6 Mar 2025
- Occupational Health & EAP · £26,979 · 6 Mar 2025
- Engineering Roles · £45,000 · 5 Mar 2025
- TDL Enhancements and Support · £146,250 · 23 Jan 2025
- Lenovo ThinkPad X13 Yoga Gen 4 x 15 · £20,264 · 16 Jan 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Waste Services Communication and Behavioural Change Strategy Development · West Northamptonshire Council · £82,990
- BACS Processing 2026-2030 · Sheffield City Council · £70,000
- Homes England - Integrated Change Programme Business Case Supplier (Homes England SREE Framework) · Homes England (the name adopted by the Homes and Communities Agency) · £108,885
- CSP26670 ICS- SCS1 Executive Search · ICS on behalf of DSIT and DESNZ · £40,000
- Legal Services · United Lincolnshire Hospitals NHS Trust · £900,000
- 0 · Ministry of Defence · £200,000
- Legal Assistance for Arbitration · Department for Culture, Media and Sport · £500,000
- Creative Design Services · Ulster University · £1,291,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.