I.T. Service Management Solution
key details
| Value | £371,090 |
|---|---|
| Status | complete |
| Category (CPV) | 72253000 |
| Region | North West |
| Deadline | 3 Feb 2023 |
| Contract start | 31 Mar 2023 |
| Contract end | 30 Mar 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-1cb92827-b3ef-4236-9fc5-449013a2d7a6 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Alemba Limited | £241,130 | 7 Mar 2023 | active |
description
The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.
Additional information: This tender opportunity can be found on RiverSource through the link below:
https://riversource.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=698&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f
documents
- https://www.contractsfinder.service.gov.uk/Notice/93d3ab1c-42dd-4180-88ed-b575d281c3a6 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Apr 2023 | Award update (awardUpdate) | · | 93d3ab1c-42dd-4180-88ed-b575d281c3a6-638198 |
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source
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