Provision of a Corporate Automatic Call Distribution System & Associated Services
key details
| Value | £1,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | East Midlands |
| Deadline | 26 Mar 2018 |
| Contract start | 1 Apr 2018 |
| Contract end | 31 Mar 2028 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-1c6ada5b-619b-4db9-9723-0868ad8d319f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Amillan Limited | £1,000,000 | 25 Mar 2018 | active |
description
Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.
documents
- https://www.contractsfinder.service.gov.uk/Notice/fa5e7cd3-311d-4033-b50b-a4d224cede80 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Leicester:-Software-package-and-information-systems./J2FUY574F4 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 May 2017 | Tender (tender) | · | fa5e7cd3-311d-4033-b50b-a4d224cede80-149603 |
| 31 Mar 2018 | Award (award) | · | 2624e234-eaa4-47ce-a666-d65c2fb2c593-208632 |
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source
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