Software Support of Liberty Converse Contact Portal and Contact Centres
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £380,724 |
|---|---|
| Status | complete |
| Category (CPV) | 72261000 |
| Region | Yorkshire and the Humber |
| Deadline | 1 Feb 2025 |
| Contract start | 2 Apr 2025 |
| Contract end | 1 Apr 2030 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-ff9883ee-9016-4563-9906-52860cb6467e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Netcall Technology Ltd | £380,724 | 19 Mar 2025 | active |
description
Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199).
SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres.
Contract term is 3 years with an option to extend until 01/04/2030.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Mar 2025 | Award (award) | · | 7024dc48-69aa-4ea7-8783-b9f25064d9cc-835082 |
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source
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