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Understanding the experiences of online tax account users with business and personal tax requirements

H M Revenue & Customs Published 11 Jan 2018 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£26,835
Statuscomplete
Category (CPV) 73000000
Deadline14 Dec 2017
Contract start19 Dec 2017
Contract end30 Apr 2018
Procedureselective
SME suitableYes
OCIDocds-b5fd17-ff958087-fc02-49af-b147-81904a2b9a4a

Award

SupplierValueDateStatus
IPSOS RESEARCH LTD £26,835 14 Dec 2017 active

description

Assignment under the Market Research Framework MR130001.

This is a small qualitative piece of research to explore the experience of online tax account users who have both business and personal tax requirements. It will seek to understand the experience and preferences of these customers in accessing and managing their different tax affairs online, whether there are any particular points of confusion or frustration, and how the experience could be improved

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
11 Jan 2018 Award (award) · 8a792205-33c7-42df-94ce-8c78b5314d5e-190948

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source

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