LPS CARE - Contract for the Provision of an Essential Household Goods Support Scheme - RFQ 15287880,1

Lancashire County Council's Essential Household Goods Support Scheme is a non-statutory service that provides support for the people of Lancashire who need help to maintain or establish a home. It provides free essential household items to those individuals/families who do not have access to sufficient income or funds to meet their immediate needs, along with help and advice in seeking additional support. The overall aim of the Service is to support people to meet their immediate needs and to help them feel more secure and live more independently in their community.

The Service Provider will deliver the entire Service from the first point of contact through to the approval, provision and delivery of essential household items. This will include managing three separate strands:

Strand 1: Receiving and assessing applications to the Essential Household Goods Support Scheme

Strand 2: Sourcing and delivering essential household items to successful Service Users

Strand 3: Supporting Service Users to seek and access additional support

As the budget is limited, it is expected the Service Provider will work with the Authority, and in partnership with public, voluntary, faith and community sector organisations, to deliver an innovative, flexible and holistic service that maximises resources, manages demand and prioritises those Service Users most in need.

This Specification sets out the aims, objectives and requirements of the Service, the standards and legislation that must be adhered to, and the anticipated levels of delivery that the successful Service Provider will be expected to attain during the contract period.