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Alarm Aggregation and Dispatching Service/licenses

Cabinet Office Published 6 Nov 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£490,647
Statuscomplete
Category (CPV) 48000000
Deadline18 Oct 2023
Contract start19 Oct 2023
Contract end18 Oct 2026
Procedureselective
SME suitableNo
OCIDocds-b5fd17-ff4287df-4de4-46b4-9a79-fb665b2ce731

Award

SupplierValueDateStatus
Softcat Plc £490,647 8 Oct 2023 active

description

Provision of PagerDuty alarm aggregation and dispatching licenses/service for system administrators and support teams. Provides alerting services to on-call engineers and escalation points. Digital and Technology service teams across CO use this service for 24/7 support

Additional information: The initial contract value was uplifed by £14,381.12.

notice history

3 notices published against this procurement.

PublishedTypeRegimeNotice
26 Oct 2023 Award (award) · 5fdafa2b-a154-4d2f-ae13-9823d9846978-692235
31 Jul 2025 Award update (awardUpdate) · 5fdafa2b-a154-4d2f-ae13-9823d9846978-856909
6 Nov 2025 Award update (awardUpdate) · 5fdafa2b-a154-4d2f-ae13-9823d9846978-871133

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source

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