Central Portfolio, CDO Function, COO, User Experience, Contact Centre Operations
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £3,222,106 |
|---|---|
| Status | complete |
| Category (CPV) | 79411100 |
| Deadline | 31 Mar 2021 |
| Contract start | 1 Apr 2021 |
| Contract end | 30 Sept 2021 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-fe4d227d-90e3-48e2-ae66-8abb2bee34c9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Bramble Hub Limited | £3,222,106 | 19 May 2021 | active |
description
Provision visibility and assurance to the Executive Committee for inflight programmes and projects, and the approval and prioritisation of new work requests into Test and Trace Programme; maintenance and sustainability of Data Protection compliance; organisation design implemention; establish Voice of Customer function; provide delivery leadership of National Contact Centres
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Jun 2021 | Award (award) | · | 388fe9a6-b7f1-4d1f-b7f4-10ac0e2344fd-443007 |
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source
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